Talk to
a human
Pick the topic that fits best. Each address goes straight to the person who handles that area, so you are not waiting on a general queue to be forwarded somewhere else.
Payments & payouts
Charges that look wrong, a payout that has not landed, or a question about fees and settlement timing.
[email protected]Account, login & KYC
Verification problems, bank linking, account access, or a submission that needs correcting.
[email protected]Setting up an event
How voting works, pricing, categories, voter accreditation, or help configuring a live event.
[email protected]Nominations campaigns
Running a nomination window, candidate submissions, and contestant photo guidelines.
[email protected]Legal, terms & disputes
Terms of service, contest disputes, and anything with a legal dimension.
[email protected]Privacy & data rights
Access, correction, or deletion of personal data held on the platform.
[email protected]Anything else
Partnerships, press, feedback, or a question that does not fit anywhere above.
[email protected]Prefer to message? Reach Emmanuel on WhatsApp at +2348103579586.We reply to most messages within one business day.
Follow along
Common questions
Fees, settlement, and how voting works.
KYC document guide
What a valid NIN document looks like.
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